Support and maintenance

Support and maintenance for ultrasonic equipment

1. Technical support and customer service: A direct support channel for technical issues and enquiries. We offer telephone and email support, initial fault diagnosis and specialist technical support for ultrasonic cleaning systems.
2. System updates and improvements: Maintaining performance through continuous system improvements. This includes software and control updates, implementation of performance enhancements, and optimisation of equipment operation and safety.
3. Preventive maintenance and inspections: Prevention of faults and system optimisation through regular technical inspections, adjustment of mechanical and electrical components, technical cleaning of the system and verification of ultrasonic transducers, as well as operational tests.
4. Repair and technical service: Rapid response and equipment recovery service in the event of a fault. This includes fault diagnosis, repair or replacement of components, calibration of ultrasonic systems, and restoration of operational performance.
5. Technical training: Training in the efficient and safe use of the system. This includes training in the operation of ultrasonic equipment, technical documentation, operating manuals and on-site or remote support as required.

Common errors in ultrasonic cleaning machines

• Use of unsuitable detergents. Using incompatible products can affect cavitation and damage the system. At DCM, we advise on the optimal liquid for each application.
• Overloading the tank. Exceeding the capacity reduces the effectiveness of the ultrasonic process.
• Failure to degas the liquid. Dissolved gas reduces the efficiency of cavitation.
• Incorrect liquid level. This can affect performance and damage transducers.
• Lack of regular maintenance. A lack of maintenance can lead to a loss of efficiency and system breakdowns.

Multi-brand service

DCM Ultrasonic offers technical support and repair services for ultrasonic equipment from any manufacturer on the market. Proper maintenance is key to ensuring the efficiency, reliability and service life of ultrasonic cleaning systems, regardless of the brand or configuration of the equipment.

We therefore provide a comprehensive technical support service focused on the diagnosis, repair and optimisation of existing equipment, ensuring its correct operation and maximum operational performance in industrial environments.

 

 

Is your ultrasonic equipment failing? We repair it, regardless of the manufacturer.

Request maintenance 
 

Tips for optimising the performance of ultrasonic equipment

1.  Choosing the right cleaning solution: Using specific detergents improves process efficiency without damaging components.
2. Controlling the bath temperature: Optimal ranges between 40°C and 60°C improve cavitation and process efficiency.
3. Loading parts correctly: Avoid contact between parts to allow for uniform cavitation.
4. Regular system maintenance: This includes tank cleaning, generator checks and transducer monitoring.
5. Use of programmed cycles: Optimises energy consumption and system performance in repetitive processes.

DCM Ultrasonic guarantees specialist technical support and comprehensive maintenance for industrial ultrasonic equipment, ensuring maximum availability, performance and service life for every system, regardless of the manufacturer.